Effective Date: 12th April 2025

At CloudSafe Consulting (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website cloudsafe.au, contact us, or use our services.

We may collect the following information:

• Full name and contact details (e.g. email, phone number, business address)
• Business name and ABN
• Information about your IT systems and services
• Billing and payment information
• Website activity data (via cookies, analytics)
• Any other information you voluntarily provide via forms, emails, or phone

We collect personal information through:

• Our website contact forms and chat
• Email or phone correspondence
• Service requests or consultations
• Social media interactions
• Analytics and cookies when you browse our site

We collect and use your information to:

• Deliver and manage our IT and cloud services
• Communicate with you about your account or support request
• Send service updates, newsletters, or promotional content (opt-in only)
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access or disclosure. This includes using:

• Secure cloud storage
• Encrypted communications
• Access controls and authentication
• Regular reviews of our data security practices

We retain personal data only as long as required for business, legal, or regulatory purposes.

We may share your personal information with:

• Our employees and contractors (as needed to deliver services)
• Third-party service providers (e.g. cloud platforms, payment processors)
• Legal or regulatory authorities, where required by law

We will never sell or rent your information to third parties.

Our website uses cookies and third-party tools (e.g. Google Analytics) to improve your browsing experience and understand user behaviour. You can manage cookie settings in your browser.

You have the right to access or correct the personal information we hold about you. Please contact us via the details below to make a request.

If you have questions about this policy or your personal information, please contact:

CloudSafe Consulting

📧 info@cloudsafe.au

🌐 www.cloudsafe.au

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” noted above.